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Patient Bill of Rights

1. Receive proper medical care

The patient has the right to have medical care provided by personnel prepared according to the needs of their health status and the circumstances in which the care is provided; as well as to be informed when you require a referral to another doctor.


2. Receive dignified and respectful treatment

The patient has the right for the doctor, the nurse and the personnel who provide medical care to identify themselves and grant them dignified treatment, with respect for their personal and moral convictions, mainly those related to their sociocultural, gender, and social conditions. modesty and their privacy, whatever the suffering they present, and it is extended to family members or companions.


3. Receive sufficient, clear, timely and truthful information

The patient, or where appropriate the person in charge, has the right for the treating physician to provide them with complete information on the diagnosis, prognosis and treatment; always express yourself clearly and understandably; It is provided with opportunity in order to promote full knowledge of the patient's health status and is always truthful, adjusted to reality.


4. Decide freely on your care

The patient, or where appropriate the person in charge, has the right to freely decide, personally and without any form of pressure, to accept or reject each diagnostic or therapeutic procedure offered, as well as the use of extraordinary survival measures in terminal patients.


5. Grant or not your validly informed consent

The patient, or where appropriate the person in charge, in the assumptions indicated by the regulations, has the right to express their consent, always in writing, when they agree to subject themselves, for diagnostic or therapeutic purposes, to procedures that imply a risk, for what which must be fully and fully informed of the expected benefits, as well as the complications or negative events that may arise as a result of the medical act.
The foregoing includes situations in which the patient decides to participate in research studies or in the case of organ donation.


6. Be treated with confidentiality

The patient has the right that all the information that he expresses to his doctor, be handled with strict confidentiality and not disclosed except with the express authorization of his part, even that derived from a research study to which he has been subjected in a way voluntary; This does not limit the physician's obligation to inform the authority in the cases provided by law.


7. Have facilities to obtain a second opinion

The patient has the right to receive in writing the information necessary to obtain a second opinion on the diagnosis, prognosis or treatment related to their health condition.


8. Receive medical attention in an emergency

When life, an organ or a function is in danger, the patient has the right to receive emergency care from a doctor, in any health facility, whether public or private, for the purpose of stabilizing their conditions.


9. Have a clinical record

The patient has the right to have all the data related to the medical care they receive be recorded in a truthful, clear, precise, legible and complete manner in a file that must comply with the applicable regulations and when requested, obtain a written Truthful clinical summary according to the required purpose.


10. To be cared for when you are dissatisfied with the medical care received

The patient has the right to be heard and receive a response from the corresponding authority when he is dissatisfied with the medical care received from public or private servants. Likewise, you have the right to have alternative channels to the judicial ones to try to resolve a conflict with health personnel.

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